Important Documents

Satellite

Customer Agreement (PDF)
Your main customer agreement. This is a combined agreement for both Exede and WildBlue customers. View or print a copy of your own customer agreement.

Data Allowance Policy (PDF)
This policy explains the Exede Data Allowance Policy.

Network Management Policy (PDF)
This policy outlines Plumas-Sierra Telecommunication’s general network management policies.

Acceptable Use Policy (PDF)
This policy outlines acceptable use of the Exede Satellite Broadband service as well as permissible and prohibited conduct when using Exede to access the internet.

Subscriber Privacy Policy (PDF)
This policy describes the type of personally identifiable information we collect, how we use it, when we may disclose it, and how long we maintain it. This is a combined agreement for both Exede and WildBlue.

Traffic Management Policy (PDF)
This policy describes how we manage the Exede network to provide all customers with a high-quality online experience.

Limited Warranty (PDF)
The limited warranty for the equipment. This is a combined agreement for both Exede and WildBlue.

Broadband

Interest Form
Let us know your interest in our internet services.

PST Broadband Service Agreement (PDF)
Your main customer agreement for residential internet.

Minimum System Requirements (PDF)
The Minimum system requirements for PST services.

Acceptable Use Policy (PDF)
This policy outlines acceptable use of the PST Broadband service as well as permissible and prohibited conduct when using PST to access the Internet.

Privacy Policy (PDF)
This policy describes the type of personally identifiable information we collect, how we use it, when we may disclose it, and how long we maintain it.

Business Broadband Lease and Service Agreement (PDF)
Your main customer agreement for business internet.

Service Plan Terms and Conditions (PDF)
Service Plan Terms and Conditions The terms and conditions for the PST Service Plan.

Service Plan Information (PDF)
Information for the PST Service Plan.

PST Plus Mobile App Terms and Conditions (PDF)
Terms and Conditions for the PST Plus Mobile App.