Internet Technician/Customer Service Representative

PSREC/PST currently has an opening for a full-time Internet Technician/Customer Service Representative.

Internet Technician/Customer Service Representative, Full-Time

In addition to the Customer Service Representative duties/qualifications specified under that job description, the Internet Technician/Customer Service Representative (IT/CSR) position requires the employee to demonstrate aptitude and willingness for technical skills, excellent customer service skills and excellent communication skills.  Employee must possess at a minimum a Comp-Tia Network+ certification. Employee must possess a complete working knowledge of Internet applications, Product specifics, and networking operations as they pertain to PST, Internet Division.  Employee will perform as either first and/or second level Technical Support for Internet customers. Employee will educate and assist customers with product information and choices. Employee will assist and support PSREC Information Systems. Employee must work with indirect supervision and be able to perform all tasks in the absence of the manager that pertains to PST, Internet Division. Other general duties may be assigned in the line of progression. On-call hours (in rotation with other PST, Internet Division staff and management) may be required of this position and the schedule will be established through PST, Internet Division.

This is a Union position; IBEW Local 1245. Starting wage rate is $33.99/hr.

Application Deadline:  Friday, June 28,2024

How to Apply:  Please submit a resume, cover letter and completed PSREC Application for Employment (application can be downloaded online at http://www.psrec.coop/employment) to:

By Email: suzanne.powers@psrec.com

By Mail:   Plumas Sierra REC

Attn:  Human Resources

73233 State Route 70

Portola, CA 96122

PSREC is an Equal Opportunity/Affirmative Action Employer and Provider.

Job Details

Category
Status
open
Salary
$33.99/hr.
Closing
June 28, 2024