Reason For Outage
Plumas-Sierra Telecommunications experienced a widespread internet outage yesterday, April 29th, impacting all customers west of Cromberg, including Quincy and Keddie. It was determined that the outage began around 10:20 AM when a logging company working in the area accidentally struck PST’s fiber line near Cromberg. Crews quickly located the damaged fiber and started restoration efforts shortly after 10:50 AM. Services for customers in Quincy and Keddie were restored as of 6:27 PM, while local outages near the fiber break in Cromberg continued. These local outages have been widely restored as of this morning, April 30th. PST appreciates your patience as crews worked to rebuild the fiber line as quickly as possible.
4/29/26 @ 6:27 PM - The internet outages in the Quincy and Keddie areas have been resolved. There are a few customers in the Cromberg area who could still be without service, but full restoration will be complete shortly. Thank you for your patience while our crews work to restore service.
4/29/26 @ 11:59 - PST is aware of internet outages in the Quincy, Cromberg, and Keddie areas. Our crews have identified the broken fiber lines. We currently expect a 6-hour restoration estimate.
4/29/26 @ 10:52 - Our crews have identified that a tree has fallen onto the line and are en route to assess the situation and begin restoration efforts.
4/29/26 @ 10:30 - PST is aware of internet outages in Quincy and Cromberg.